FAQ’s

  • All our glassware is printed with durability in mind, your glassware will be able to withstand at least 3500 washes in a glasswasher and 350 washes in a domestic dishwasher.

Of course, we will do everything we can to accommodate every request. However, buying in smaller quantities will normally mean paying more per glass.

  • Depending on the weight of your item it will be shipped with either Royal Mail or DPD.

If you would like an update on when your order will be ready, by all means call our customer service team on

If you would like a font that isn’t listed, by all means contact us with the font you have in mind, if you have a licence to use it commercially, there will be no extra cost. However, if we have to purchase a licence to use it, although this isn’t normally much.

Certainly, if you’re looking to order quantities higher than mentioned on the website, please contact our sales team by emailing Support@CNC-Group.co.uk or calling us on 0800 069 9414 and one our team will happily assist..

Absolutely, please contact our sales team by emailing Support@CNC-Group.co.uk or calling us on 0800 069 9414 and one our team will happily assist.

Of course, if you would like a specific glass you don’t see on our website, contact us with the glass you would like and we will be able to quote you on it.

As a rule, no. You will be shown a proof before final purchase, once this is confirmed it is very differ cult to change your order, by all means you’re welcome to call us and if we haven’t started designing you order we will be able to change it, but as soon as production starts we will not be able to change or refund your order.